Personalised Family Gift

Free UK standard delivery is available on every order delivered within the United Kingdom.

Orders are normally processed within 1–2 business days, followed by an estimated delivery time of 2–5 business days after dispatch. The estimated total delivery time is 3–7 business days.

For eligible online purchases, you may notify us of your decision to cancel within 14 days after receiving the goods. Please contact support@jinglesgiftshop.shop before returning an item so we can provide the appropriate return instructions.

For approved change-of-mind returns, the customer is responsible for return postage. We cover reasonable return costs for faulty, damaged, misdescribed or incorrectly supplied goods.

Approved refunds are normally issued to the original payment method without undue delay and within the applicable statutory timeframe, normally within 14 days where that deadline applies.

Please see our Shipping & Delivery Policy and Returns, Refunds & Cancellation Policy for full details.