Contact information
Contact Jingles Gift Shop Portrush if you need help with an order, delivery, local collection, return, refund, payment or general product enquiry.
Our customer support team aims to provide clear and helpful assistance as quickly as reasonably possible.
Last updated: 22 August 2026
Email: support@jinglesgiftshop.shop
Telephone: +44 28 7082 2874
Email response time: We aim to respond within 1–2 business days.
1. Contact Jingles Gift Shop Portrush
Jingles Gift Shop Portrush
15-17 Main St
Portrush
Northern Ireland
BT56 8BL
United Kingdom
Email:
support@jinglesgiftshop.shop
Telephone:
+44 28 7082 2874
Website:
jinglesgiftshop.shop
2. Visit Our Shop
Customers are welcome to visit our physical gift shop in Portrush during our published opening hours.
Shop address:
Jingles Gift Shop Portrush
15-17 Main St
Portrush
Northern Ireland
BT56 8BL
United Kingdom
Opening hours:
Please check our current Google Maps listing before visiting, as opening hours may occasionally change.
3. Customer Support
The best way to contact us about an online order is by email.
Email support: support@jinglesgiftshop.shop
Response time: We aim to respond to email enquiries within 1–2 business days.
When contacting us about an existing order, please include your order number where available. This helps us locate your order and respond more efficiently.
4. Order and Delivery Enquiries
Contact us if you need help with:
- An order you recently placed.
- Delivery or tracking information.
- A parcel that has not arrived as expected.
- An incorrect delivery address.
- A damaged parcel or product.
- A missing or incorrect item.
Where tracking is available, you may also visit our Track Your Order page.
5. Returns and Refund Enquiries
Before returning an online order, please contact us so that we can provide the appropriate return instructions.
Email support@jinglesgiftshop.shop and include your order number and details of the item you wish to return.
Jingles Gift Shop Portrush
15-17 Main St
Portrush
Northern Ireland
BT56 8BL
United Kingdom
Please do not send a return without first contacting us and receiving the appropriate return instructions.
Full details are available in our Returns, Refunds & Cancellation Policy .
6. Local Collection
Local collection is available only where it is displayed as an available option during checkout for the relevant order.
If you select local collection, please wait until you receive a Ready for Collection confirmation before visiting the shop.
Collection takes place during our published shop opening hours. Please check our current Google Maps listing before visiting.
7. Payment Enquiries
If you experience a payment issue during checkout, please contact us with a brief description of the problem.
For your security, please do not send complete payment-card numbers, card security codes, online-banking passwords or other sensitive authentication information by email.
Further information about our checkout and accepted payment options is available on our Payment Information page.
8. Complaints and General Enquiries
If you have a complaint or concern about an order, product or service, please contact us so that we can review the matter and respond appropriately.
Please provide enough information for us to understand the issue, including your order number where the enquiry concerns an online purchase.